wireless.mcckc.eduTechnical Support - Online Resources Metropolitan

Your Operating System: Toggle navigation Home (current) Windows Windows Phone Windows 10 Windows 8 Windows 7 Windows Vista Windows XP Apple Mac OS X iPhone, iPad, or iPod Touch Google Android Chromebook Additional Help The MCC wireless system is a secure system available to MCC students and employees. All you need to login is your user name and password you use for network access. Your detected Operating System: Welcome to the Metropolitan Community College Wireless Help pages The MCC wireless system is a secure system available to MCC students and employees. All you need to login is your user name and password you use for network access. The MCC wireless system uses PEAP, which creates an encrypted tunnel before you are even allowed login so it is very secure. After you get logged in you will also be using an encrypted secure link to the access point that is not shared with any other users. This means you can browse the internet and use blackboard on a secure connection. Each user will dynamically recieve a unique security key (for encryption) and this key will change every few minutes. This is different from an open or insecure system in which all information from your computer is broadcast unencrypted so that anyone within range can "listen in". This means someone listening and grabbing the network packets can instantly know almost everything you are doing on that connection. This includes user names and passwords, account numbers, any sites visited, the images you are viewing, and anything typed on a web page or instant message. We wanted the ability to offer a safer way to use the wireless network than traditional "open" systems. To get started use the links above in the "Help Topics" table to find the best page for your device. There are many many different combinations of hardware and software. We might not be able to have a dedicated page that matches your hardware/software combination. If you don't see anything that helps, please check out the "General Wireless Info" page for all the specific info needed to get connected. Never share your MCC username and password! Your MCC username and password is assigned to you for important MCC services. If you loan your credentials out to help someone get connected to the wireless system they could then also log in as you to Metrolink, Blackboard, and more. Also, you can be held responsible for any actions done under your credentials. Windows XP Instructions The folowing instructions are for the Wireless client (supplicant) that comes with Windows XP sp1 or newer. Some wireless cards will overide this client and install their own proprietary client or supplicant. In most cases, you can tell Windows to manage the wireless card for you. If you have Windows set to manage your wireless you can set up a profile for MCC-Wireless with the following steps. Step 1 : Find your Wireless network icon that is by your clock and right click on it to bring up the menu. When the menu comes up, select "View Available Wireless Networks" . Step 2 : When A window labeled "Wireless Network Connection" comes up, click the "Change Advanced Settings" options in the menu on the left. This will cause the window to change to the Wireless Connection Properties window. Just click on the "Wireless Networks" tab. Do NOT try to connect to MCC-Wireless without first manually creating a profile. If you try to connect without manually creating a profile you might run into issues, because of a couple automatic login options Windows uses by default. Step 3 : Create a MCC-Wireless Profile. Click the Add button, and use "MCC-Wireless" for the network name. This is case sensitive, so make sure MCC-W are all uppercase. The preferred authentication method is WPA2 and AES encription. This system also supports WPA and TKIP, but this is less secure. If you do not see a the options for WPA2 and AES you might try the Microsoft patch as detailed HERE. Not all hardware supports WPA2 and AES so you may not see the options even after installing the MS patch. Step 4 : After you click the properties button under the authentication tab you will see a window labeled "Protected EAP Properties". Make sure there is NOT an checkmark next to "Validate server certificates". You DO want a checkmark next to "Enable Fast Reconnect". After these two items are set need to click configure next to the "Select Authentication Method". When the little "EAP MSCHAPv2 Properties" window comes up make sure there is no check mark in the only option available. Step 5 : Click Ok on all of the properties windows to close them. Windows should then show you a balloon pop-up down by your clock. Click this balloon and you should be presented with the window that will allow you to put in your username and password. Your user name and password is the same as you use for network access. Both the user name and password fields are case sensitive. Be sure to leave the domain field blank. If your password ever changes you will have to delete the MCC-Wireless profile, restart the comptuer (to allowe the cached info to be erased) and then recreate your MCC-Wireless profile. Let it work for a little bit and you should be finished and connected at this point. If you want to verify your connection status you can hold the mouse over your wireless icon by the clock. A small popup will tell your connection status. Also, you can right click on the same icon and click "View Available Wireless networks" to see your connection status. Windows Vista Instructions Step 1 : Find the networking icon that looks like a couple of computer monitors. Right click on this icon to pull up the following menu. Alternatively, you can click on the Networking and Sharing Center icon in the Control Panel. Step 2 : Click on "Network and Sharing Center". Step 3 : After the Network and Sharing center window pops up click on "Manage wireless networks". Step 4 : Click the "Add" button circled in the following screenshot: Step 5 : In this window click "Manually create a Network Profile". This has to be done manually to turn off a couple of automatic features in windows: Step 6 : In the next window there are three important settings. Next to "Network Name" be sure to but in "MCC-Wireless". This field is case sensitive. The Security Type should read "WPA2-Enterprise" or "WPA-Enterprise". Please choose "WPA2-Enterprise if it is available. Encryption type should be "AES". If AES is not available you can use TKIP, but AES is preferred. There is no Security Key/Passphrase because you are going to log in with your Student or Employee ID later. Step 7 : Almost done. After clicking next in the above screenshot you will get another window asking you to connect or to change the settings for MCC-Wireless. Since we have to turn off a couple of automatic windows features be sure to click "Change connection settings". Step 8 : This will pull up the properties windows. Click on the security tab. Under "Choose a network authentication method" it should read "Protected EAP (PEAP)". Then click the settings button. Step 9 : When the Protected EAP properties window pops up make sure there is NO check mark next to validate server certificate. Make sure that "Secured password (EAP-MSCHAPv2) is selected under the network authentication method section . Then click configure. In the little EAP MSCHAPv2 properties window make sure that there is NO check mark so that Windows does NOT automatically use your windows login and password to log into the wireless network. Step 10 : Click OK on the windows above to close them. At this point you should see a pop-up window connected to that icon by the clock that looks like two computer monitors. Just click on this balloon pop-up. Now you should have a new window labeled Enter Credentials. Put in the same username and password you use for network access. Once you get successfully logged in Windows will "cache" or remember your credentials and log in to the wireless network automatically every time you are in rang...